Privacy Policy

ITBS Fintek Private Limited
Effective: July 2026
About Us

ITBS Fintek Private Limited ("ITBS", "Company", "we", "our", or "us") is a Technology Solutions Company engaged in providing services, lending technology solutions, software development, website development, mobile application development, IoT & automation solutions, business support services, digital services, and online product sales.

This Privacy Policy explains how we collect, use, process, store, and protect information received through our website, products, applications, communication platforms, and business services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Company Information

ITBS Fintek Private Limited

Mustafapur Harsher, Goraul, Vaishali, Bihar – 844118, India

info@itbs.co.in  |  support@itbs.co.in

www.itbs.co.in

Services Covered Under This Policy

This Privacy Policy applies to all services offered by ITBS Fintek Private Limited including:

  • Lending Management Solutions
  • Financial Management Solutions
  • Software Development
  • Website Development
  • Mobile Application Development
  • IoT & Automation Solutions
  • Business Support Services
  • E-Commerce Services
  • Online Product Sales
  • Digital Products & Licenses
  • Training & Educational Services
Information We Collect

We may collect:

Name Mobile Number Email Address Postal Address Business Information Company Information Government ID (where legally required) Payment Information Transaction & Order Information Device Information IP Address Browser & Cookies
How We Use Information

Information may be used for:

Providing products & services Processing payments Customer verification Customer support Product delivery Service activation Communication & notifications Fraud prevention Security monitoring Legal compliance Improving our services
Payment Processing

Payments made through our website may be processed using authorized payment gateway partners, banks, UPI networks, and financial institutions.

Payment methods include:

  • UPI
  • Net Banking
  • Debit Cards
  • Credit Cards
  • Wallets
  • UPI AutoPay
  • eNACH
  • Recurring Payment Mandates

We do not store sensitive card information on our servers.

UPI AutoPay & eNACH Authorization

For recurring payment services, customers may voluntarily authorize recurring payment instructions using:

  • UPI AutoPay
  • eNACH
  • Standing Instructions
  • Other approved banking mechanisms

Recurring payments are processed only after customer consent and authorization. Customers may cancel recurring mandates according to applicable banking and service terms.

Online Product Sales & E-Commerce

ITBS Fintek Private Limited may offer:

Physical Products Software Products Mobile Applications Digital Products SaaS Services IoT Devices Automation Products Educational Products Business Services

Information collected during purchases may be used for Order Processing, Delivery, Billing, Warranty Support, Service Activation, and Customer Assistance.

Information Sharing

We may share information with:

  • Payment Gateway Providers
  • Banking Partners
  • Technology Providers
  • Cloud Service Providers
  • Logistics Partners
  • Regulatory Authorities (when legally required)

We do not sell customer personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, misuse, alteration, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve user experience, website functionality, analytics, and performance.

User Rights

Users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of information where legally permitted
  • Withdrawal of consent where applicable

Requests may be sent to support@itbs.co.in.

Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of such third parties.
Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Contact Information
Mustafapur Harsher, Goraul, Vaishali, Bihar – 844118 info@itbs.co.in support@itbs.co.in www.itbs.co.in
Grievance Officer
Grievance Officer · ITBS Fintek Private Limited grievance@itbs.co.in support@itbs.co.in Response: 48 Working Hours